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Investor Grievance Escalation Matrix

Details of Contact Person Address Contact No Email Id Working Hours
Client Servicing Mr. Shivbhanu Rathore 217,Silver Sanchora Castle,7 RNT Marg, Indore - 452001 (MP) 0731-6620000 itsupport@mandotsecurities.com Mon-Sat 9:00 AM to 7:00 PM
Head of Client Servicing Mr. Shashi Gupta 217,Silver Sanchora Castle,7 RNT Marg, Indore - 452001 (MP) 0731-6620019 service@mandotsecurities.com Mon-Sat 9:00 AM to 7:00 PM
Compliance Officer Mr. Rajesh Mandot 8, Sunaro ki gali, Ratlam - 457001 (MP) 9827094840 rajeshmandot38@yahoo.com Mon-Sat 9:00 AM to 7:00 PM
Director Mr. Amit Kumar Jain 217,Silver Sanchora Castle,7 RNT Marg, Indore - 452001 (MP) 9826624099 amit_jain939@yahoo.com Mon-Sat 9:00 AM to 7:00 PM
In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with
CDSL at https://www.cdslindia.com/Footer/grievances.aspx
MCX Exchange at https://www.mcxindia.com/Investor-Services
NSE Exchange at https://investorhelpline.nseindia.com/NICEPLUS/
SEBI at https://scores.sebi.gov.in/ or with.
Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/Depository/Exchange portal.

KEY MANAGERIAL PERSONNEL

S No. Name Designation Mobile No Email Id
1) Mr. Vimal Mandot Whole Time Director 9425130123 vimalmandot38@gmail.com
2) Mr. Amit Kumar Jain Director 9826624099 amit_jain939@yahoo.com
3) Mr. Rajesh Mandot Compliance Officer 9827094840 rajeshmandot38@yahoo.com

Details of Authorized Persons.

AP details.pdf


Cancelled AP details


Facility of voluntary freezing/blocking of Trading Accounts by Clients


INVESTOR GRIEVANCE REDRESSAL MECHANISM

Dear Investor,
In case of any grievance / complaint, an investor should approach the concerned Research Analyst wherein the Research Analyst shall ensure that the grievance is resolved within 30 days. The matrix to be followed for redressal of grievances with the Research Analyst are as follows:

Level Name of the Person Phone No. Email ID
Level 1- Customer Services Mr. Mahendra Singh Lodhi 0731-6620074 research@mandotsecurities.com
Level 2- Compliance Officer Mr. Rajesh Mandot 98270 94840 rajeshmandot38@yahoo.com
Level 3- Director Mr. Amit Kumar Jain 98266 24099 amit_jain939@yahoo.com

• Note that physical complaint may be addressed to both the above officials on our registered office at the following address:

  • Mandot Securities Private Limited
  • 217 Silver Sanchora Castle, 7 RNT Marg,
  • Indore. Madhya Pradesh-452001.

  • • If not satisfied with the response of the research analyst you can lodge your grievances with SEBI at http://scores.gov.in or on Smart Online Dispute Resolution platform at http://smartodr.in. You may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.

    • Head Office

      Mandot Securities Pvt. Ltd. 217 Silver Sanchora Castle,
      7 RNT Marg, Indore, M.P.- 452001
      Phone. 0731-6620000
      Email. info@mandotsecurities.com
      hr@mandotsecurities.com
       
      Branch Office
      1. Vijay Nagar Lower Ground Floor, Red Square, 6/4 & 19 PU3 Commerical Scheme No.54 Opposite C21 Mall, A.B Road, Indore(M.P) - 452010

      2. RNT Office No. 401 Silver Sanchora Castle,
      7 RNT Marg, Indore, M.P.- 452001
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